The Forgotten Key to Success: Laughter
I’m reading a book about anti-gravity. It’s impossible to put down. I’d tell you a chemistry joke but I know I wouldn’t get a reaction. [...]
Diversity and Inclusion – What Not to Do
A few weeks ago, I attended a conference and one of the speakers proudly identified herself as an introvert. Thanks to Susan Cain, author of [...]
Shared Values, Rapport, and Empathy – The Bedrock of Trust
As mentioned in Building Trust One Brick at a Time, to begin the process of building trust, one must have an awareness and clear understanding of one’s [...]
Building Trust One Brick at a Time
One of the most important competencies of effective leadership is knowing how to build trust. Without it, your leadership will be compromised and inspiring others [...]
Taming The Tongue
Sticks and stone can break your bones but words will never hurt you. We have all heard the phrase and now, thanks to the growing [...]
Do You Hear What I Hear?
A couple of weeks ago I was at a client’s site observing the everyday ins and outs of their business workday. While I was there, [...]
Your Route to Success as a Leader
Imagine going on a trip to New York for an exciting long weekend in the big apple. You hail a cab at the airport, crawl [...]